Responding to Student Voice: Communicating the Impact
This research and development project is being conducted on behalf of the Quality Assurance Agency, Scotland, as part of the current Enhancement Theme. It investigates different forms of communication with students about how their higher education institutions have acted on feedback from them.
The project aims to:
- Understand different approaches taken to inform students about how their feedback has been used to improve policy and practice in higher education institutions.
- Identify good practice and a set of principles which can be adopted by students’ associations and HEIS to communicate effectively with students about how their feedback is being used
- A report of the literature review and primary data on these topics.
- A set of exemplary case studies illustrating principles, approaches and tools used in communicating with students.
- An accessible summary, with brief illustrations, of key principles of effective practice in approaches to communication aimed at student organisations and institutions.
Names and institutions will be remain anonymous with a pseudonym used where necessary for institutions. Where permission is given to follow-up written data with an interview or to use an institution as an exemplary case study, names will only be used with formal permission granted.
The project's principal investigator is Dr. Vicki Trowler.
Co-researchers are Prof. Paul Trowler and Prof. Murray Saunders.